Refund policy
We want you to love what you wear. If something isn't right, we're here to help.
Damaged, defective or wrong item
If your order arrives damaged, defective, or isn't the item or size you ordered, email us at info@only1attire.com within 30 days of delivery with your order number and clear photos of the issue. We'll send a free replacement or a full refund, at no cost to you.
Size exchanges and change-of-mind returns
All sales are final on correctly delivered orders, so we're not able to accept returns or exchanges for size or change of mind. Please check the size chart on each product page before ordering, and email us if you'd like help choosing a size.
Refunds
Approved refunds are issued to your original payment method. Your bank may take 5–10 business days to post it.
Lost packages and address errors
If tracking shows your package as delivered but you can't find it, contact us within 30 days and we'll help you file a claim with the carrier. Please double-check your shipping address at checkout; orders sent to an incorrect address entered at checkout can be reshipped at the customer's cost.
Contact
Questions? Email info@only1attire.com. We usually reply within 1–2 business days.
